Reset System Values

Use the following procedure to reset all system initialization values to the application software default values.

CAUTION: This procedure erases all static information, without any possibility of recovering the data.

1. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone:

Mute 7 3 7 3 8 # (Mute R E S E T #)

NOTE: Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

The 4601 IP Telephone flashes both Message Waiting indicators 500 milliseconds on, 500 milliseconds off to indicate user input is expected. All other IP telephones display the following text left-justified at the top of the display:

CAUTION: All static information is erased without any possibility of recovering the data as soon as you press the # button.

2. If you do not want to reset the system values, press * (no) and proceed to Step 4.

Pressing the pound sign (#) to reset the system values on a 4601 IP Telephone produces a confirmation tone. The 4601’s Message Waiting indicators illuminate but do not flash to indicate no entry is allowed while the system values are being reset. All other phones display a screen with the following prompt on the top line:

3. Press the * button to continue without resetting the values and proceed to Step 4. Or, press the # button to reset values to their defaults.

If the telephone already has an IP Address that was obtained through DHCP, the telephone transmits a DHCPRELEASE message. All phones except the 4601 display the following text left-justified at the top of the display while the system values are reset to defaults:

The telephone resets from the beginning of registration, which takes a few minutes.

4. If you do not reset the telephone, all IP telephones except the 4601 display the following prompt:

5. Press the * key to terminate the procedure without restarting the telephone. Otherwise, press # and follow the next procedure to restart the telephone.