To know which service pack to install on your system, you must know the software release of the currently installed Avaya IR system.
To determine the current software release:
pkginfo -l AVir
The system displays a message similar to the following:
PKGINST: AVir
NAME: Interactive Response Base System
CATEGORY: IVR
ARCH: sparc.sun4u
VERSION: 1.2.055
VENDOR: Avaya Inc.
PSTAMP: 220021112110202
INSTDATE: Aug 23 2003 11:59
STATUS: completely installed
FILES: 672 installed pathnames
40 shared pathnames
23 linked files
100 directories
222 executables
7 setuid/setgid executables
118794 blocks used (approx)
The first two numbers of the VERSION show the major release number, in this case 1.2.