ASAI030 (A_UNK_RET)

Alarm level

Major.

Description

Unexpected routing messages for which there is no administered RTE domain have been received over the ASAI link. If an administered domain were available, event messages would have been sent to the assigned service. Since no service is available, the voice system discards the messages. The error message in the log indicates how many messages were discarded over a one minute period.

Repair procedure

To correct the problem and remove the alarm:

1. Check with your PBX administrator to verify that the PBX has been correctly administered.
2. Go to the Add ASAI Domain screen (Feature Packages > ASAI Administration > Domains >Add ASAI Domain) and add an RTE domain with the specified extension.
3. Go to the Enable ASAI Domain screen (Feature Packages > ASAI Administration > Domains >Enable ASAI Domain) and enable the RTE domain you added.

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