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Alarm level
Major.
Description
The Call Bridge feature failed to communicate with the voice system during call processing. The application is unable to bridge calls. The xferdip process cannot receive the message required to start the call transfer.
Repair procedure
Caution:
This repair procedure requires you to stop the voice system. Stopping the voice system ends call processing. Stop the voice system at times of little or no call activity, or re-route calls to agents or to another IR system.
Stop and start the voice system. If the problem does not clear, contact your Avaya support representative.
