Touchtone input used with spoken input
You can use WholeWord speech recognition to allow callers without touchtone telephones to use the voice response system by speaking "yes" or "no."
There are three different approaches for planning the application:
- Write two separate applications that are nearly identical, one to process touchtone input and one to process spoken input.
- Write a single application to process both touchtone and spoken input.
- Modify a touchtone input application to process both types of input.
