XML templates

XML documents sent from Avaya IR to Siebel eBusiness, whether they be for queries or updates, can be constructed using XML templates that derive from the DTDs supplied by Siebel eBusiness for the related integration objects.

As mentioned in Setting up Siebel, a DTD provides the application developer with the structure of the XML document that Siebel eBusiness expects. Of principal importance are:

• Element names.
• Element order.
• Data types.

A template has two main features:

• A header, which tells Siebel eBusiness which integration object is being addressed.
• A body of tag pairs, each having either no content or reusable content.

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