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Avaya IR communicates with Siebel eBusiness using a plug-in that is part of the Vonetix middleware by Gold Systems. An application on Avaya IR can make function calls to Vonetix that
What Siebel eBusiness actually receives from Avaya IR is a set of "form data" that includes the original XML document on Avaya IR along with special information that tells Siebel eBusiness what to do.
