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Acronyms and abbreviations

1D encoding

The encoding of images in one dimension (one line at a time) for fax transmission. 1D encoding is part of the T.37 fax format.

23B+D

23 bearer (communication) and 1 data (signaling) channel on a T1 PRI circuit card.

2B Transfer

Two B-Channel Transfer.

30B+D

30 bearer (communication) and 1 data (signaling) channel (plus framing channel 0) on an E1 PRI circuit card.

47B+D

47 bearer (communication) and 1 data (signaling) channel on two trunks.

AC

Alternating current.

ACD

Automatic call distributor.

AD

Application dispatch.

AD-API

Application Dispatch Application Programming Interface.

ADPCM

Adaptive differential pulse code modulation.

ADU

Asynchronous data unit.

AGL

Application generation language.

ALERT

System alerter process.

ANI

1. Automatic number identification. 2. A special service name that is available with PRI, or when ASAI is used with a LST1 or LSE1 connection to a switch.

API

Application programming interface.

ASAI

Adjunct/Switch Application Interface.

ASCII

American Standard Code for Information Interchange.

ASI

Analog switch integration.

ASR

Advanced speech recognition.

BB

Bulletin board.

BIOS

Basic input/output system.

BIST

Built-in self-test.

BRDG

Call bridging process.

BSC

Binary synchronous communications.

CAS

Channel associated signalling.

CCA

Call classification analysis.

CCC

Customer Care Center.

CDH

Call data handler process.

CGEN

Voice system general message class.

CICS

Customer Information Control System.

CMOS

Complementary metal oxide semiconductor. The non-volatile memory where certain platform configuration information is stored, for example, indicating the number and type of permanent storage devices connected.

CMOS RAM

Complementary metal oxide semiconductor random access memory.

CMS

Call Management System.

CO

Central office.

CPCI

Compact Peripheral Component Interconnect. An industrial grade PCI bus computer.

CPE

Customer-provided equipment or customer premise equipment.

CPN

Called party number.

CPT

Call progress tones.

CPU

Central processing unit.

CRM

Customer Relationship Management.

CSU

Channel service unit.

CTI

Computer telephony integration.

CVCT

CentreVu Computer Telephony.

CVS

Converse vector step.

dB

Decibel.

DB

Database.

DBC

Database checking process.

DBMS

Database management system.

DC

Direct current.

DCE

Data communications equipment.

DCP

Digital communications protocol.

DIMM

Dual in-line memory module.

DIO

Disk input and output process.

DIP

Data interface process.

DMA

1. Direct memory access. 2. Direct memory address.

DNIS

Dialed number identification service.

DPR

Dial pulse recognition.

DRAM

Dynamic random access memory.

DSP

Digital signal processor.

DTE

Data terminal equipment.

DTMF

Dual tone multi-frequency.

DTR

Data terminal ready.

DVD-R

Digital video disk recordable.

E&M

Ear and mouth.

E1

A digital transmission link, commonly called a trunk. An international standard with a capacity of 2.048 Mbps.

E1 / T1

Digital telephony interfaces, commonly called trunks . E1 is an international standard at 2.048 Mbps. T1 is a North American standard at 1.544 Mbps.

EBCDIC

Extended Binary Coded Decimal Interexchange Code.

ECM

Error correcting mode.

ECS

Enterprise Communications Server.

EIA

Electronic Industries Association.

EISA

Extended Industry Standard Architecture.

EMI

Electromagnetic interference.

EMS

Expanded memory system.

ESD

Electrostatic discharge.

ESS

Electronic switching system.

EST

Enhanced Software Technologies, Inc.

ET

Error tracker.

EXTA

External alarms feature message class.

FCC

Federal Communications Commission.

FDD

Floppy disk drive.

FEP

Front end processor.

FIFO

First-in-first-out processing order.

FOOS

Facility out-of-service state.

FTS

File transfer process message class.

GEN

PRISM logger and alerter general message class.

GUI

Graphical user interface.

HDD

Hard disk drive.

HLLAPI

High Level Language Applications Programming Interface.

HOST

Host interface process message class.

HWOOS

Hardware out-of-service state.

Hz

Hertz.

I/O

Input/output.

IBM

International Business Machines Corporation.

ID

Identification.

IDE

Integrated disk electronics.

IE

Information element.

IEEE

Institute of Electrical and Electronic Engineers.

INADS

Initialization and Administration System.

IND$FILE

The standard SNA file transfer utility that runs as an application under CICS, TSO, and CMS. IND$FILE is independent of link-level protocols such as BISYNC and SDLC.

INIT

Voice system initialization message class.

INSERV

In-service state.

IP

Internet protocol.

IPC

Interprocess communication.

IRAPI

Intuity Response Application Programming Interface.

IRQ

Interrupt request.

ISA

Industry Standard Architecture.

ISDN

Integrated Services Digital Network.

ISV

Independent software vendor.

ITAC

International Technical Assistance Center.

ITIF

TIFF Class F (also: TIFF-F).

ITU

International Telecommunications Union.

JDBC

Java database connectivity.

KB

Kilobyte (1000 bytes).

Kbps

Kilobytes per second.

LAN

Local area network.

LDB

Local database.

LED

Light-emitting diode.

LIFO

Last-in-first-out processing order.

LOG

System logger process message class.

LSE1

Line side E1.

LST1

Line side T1.

LU

Logical unit.

MANOOS

Manual out-of-service state.

MAPD

Multi-Application Platform for DEFINITY.

MB

Megabyte.

Mbps

Megabits per second.

MBTF

Mean time between failures.

MF

Multifrequency.

MHz

Megahertz (1,000,000 Hz).

MMR

Modified Modified READ.

MO

Magnetic optical.

MR

Modification request.

ms

Millisecond (1/1,000 second).

MS-DOS

A personal computer disk operating system developed by Microsoft Corporation.

msec

Millisecond (also: ms).

MTC

Maintenance process.

NCP

Network control program.

NEBS

Network Equipment Building Standards.

NEMA

National Electrical Manufacturers Association.

NETOOS

Network out-of-service state.

NFAS

Non-facility associated signaling.

NFS

Network file sharing.

NIC

Network interface card.

NM-API

Network Management - Application Programming Interface.

NMS

Natural MicroSystems.

NMVT

Network management vector transport.

NONEX

Nonexistent state.

NRZ

Non return to zero.

NRZI

Non return to zero inverted.

OEM

Original equipment manufacturer.

OOC fax

Out of call schedule to send a fax from a different port other than the current port running the fax application.

OSS

Open Speech Server.

P&C

Prompt and Collect Avaya IVR Designer node or Script Builder action step.

PBX

Private Branch eXchange.

PC

Personal computer.

PCB

Printed circuit board.

PCI

Peripheral component interconnect.

PCM

Pulse code modulation.

PRI

Primary rate interface.

PSTN

Public switch telephone network.

PTTS

Proxy Text-to-Speech.

R2MFC

Multi-Frequency Compelled R2 is a signaling protocol and licensed feature.

RAM

Random access memory.

RDMBS

ORACLE relational database management system.

RECOG

Speech recognition feature message class.

REN

Ringer equivalence number.

RFS

Remote file sharing.

RFU

Remote field update.

RLT

Release line trunk. An early version of TBCT introduced by Nortel Networks.

RM

Resource manager.

ROM

Read-only memory.

RTCP

Real time conferencing protocol.

RTP

Real time transport protocol.

RTS

Request to send.

SBC

Sub-band coding.

SCSI

Small computer system interface.

SDLC

Synchronous data link control.

SDN

Software defined network.

SID

Station identification.

SIMMs

Single inline memory modules.

SIT

Standard information tone.

SLIP

Serial line interface protocol.

SNA

Systems Network Architecture.

SNMP

Simple network management protocol.

SPIP

Signal processor interface process.

SPPLIB

Speech processing library.

SQL

Structured query language.

SR

Speech recognition.

SUT

System under test.

SYS

Solaris system calls message class.

sysgen

System generation.

T1

A digital transmission link, commonly called a trunk. North American standard with a capacity of 1.544 Mbps.

TAS

Transaction assembly script. A scripting language used to create applications.

TBCT

Two B-Channel Transfer.

TCC

Technology Control Center.

TCP/IP

Transmission control protocol/internet protocol.

TDM

Time division multiplexing.

TE

Terminal emulator.

TIFF

Tag image file format, used for faxes. TIFF-F files have 1D encoding, HIGH resolution, and A4 page width. TIFF-S files have 1D encoding, LOW resolution, and A4 pagewidth.

TLINK

Telephony and switch parameter string.

TSM

Transaction state machine.

TSO

(1) Technical Services Organization; (2) time share operation

TSRV

Telephony server.

TTS

Text-to-speech.

UCID

Universal call ID.

UDP

User datagram protocol.

USOC

Universal service ordering code.

UUI

User-to-user information.

UVL

Unified voice library.

VDC

Video display controller.

VDN

Vector directory number.

VPC

Voice processing co-marketer.

VROP

Voice response output process.

VRU

Voice response unit.

xSCA

Single Connector Architecture.

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