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Solving performance problems

To solve performance problems you need a thorough understanding of the:

Alarms, user reports, and the information in this section provide the details you need to manage performance. Once you know what is affecting the CPU, memory, and hard drives, you can take steps to reduce load. The approach that you take depends on the likely cause of the problem and on the impact on system resources or the LAN. Once you understand these factors, you can take steps to improve performance.

In This Section

Tactics for solving performance problems

Managing external processes

Modifying voice response applications

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