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Troubleshooting persistent server problems

If you experience persistent problems with a server, you might want to reconfigure and retest the server.

To reconfigure and retest the server:

  1. Put all systems used in the application that is experiencing problems on a dedicated LAN hub, completely isolated from the rest of the LAN.
  2. Configure the systems to communicate with each other over the dedicated LAN hub.
  3. Use the ping command to verify that the server responds.
  4. If none of these solutions work, contact your field support representative.

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