
Troubleshooting persistent server problems
If you experience persistent problems with a server, you might want to reconfigure and retest the server.
To reconfigure and retest the server:
- Put all systems used in the application that is experiencing problems on a dedicated LAN hub, completely isolated from the rest of the LAN.
- Configure the systems to communicate with each other over the dedicated LAN hub.
- Use the
ping
command to verify that the server responds. - If none of these solutions work, contact your field support representative.