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By default, the Message Log Report screen (Reports > Message Log Report) lists all events and alarms experienced by the IR system. Over time, especially with large call volume and heavy activity, the information in the Message Log can become overwhelming.
However, you may focus on the information that is important to you at any given time. Modify the report to limit the display to messages and alarms regarding a particular component, timeframe, priority level, and so forth. Receive explanations of messages while viewing the report and update the report to show the latest events. For example, you may limit the display to messages regarding fax operations that were received in the last two days.
