
Setting up features
Once packages have been installed, Avaya IR features must be configured to provide the required functionality. Use the Web Administration interface or the command-line interface to administer features on the Avaya IR system.
The initial features to set up include:
- Switch interfaces (such as T1/E1 or Voice over IP)
- JDBC interface for database access
- Call Data Handling (CDH) settings
- Universal Call ID (UCID) settings
- Backups
- VoiceXML settings, if required
- Speech configuration (such as PTTS, NLSR, or WholeWord), if required
- CTI DIP settings, if required
- ASAI settings, if required
- Fax settings, if required