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The DoNotCall external function identifies a customer record as "do not call" (DNC). All matching records on other calling lists are also marked DNC. The DNC feature ensures that records appearing in multiple calling lists will not be recalled.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Description |
Put Return Code In |
Select or name the variable in which to store the return code if Avaya IR does not execute this external function. The return codes are: -1 = a failure of the DIP -2 = a timeout condition |
Error Code |
Select or name the variable in which to store the 6-character error code from Dialer for this external function. |
For more information, see "AGTDoNotCall" in Chapter 6, "Commands and Notification Events," in the Avaya PDS Agent API Reference Guide.
