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The MoFlashBlind external function transfers the current call and data record to another job on the Dialer. This external function disconnects the transferring application before transferring the call and customer record. The Dialer places the customer call in the queue for the new job or connects the customer to an available agent. If the Dialer uses ANI/DNIS information, the transferred call carries the outbound number the Dialer dials as the ANI and the original outbound job name as the DNIS. The inbound or blend job receiving the call sees the call as an inbound call.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Description |
Put Return Code In |
Select or name the variable in which to store the return code if Avaya IR does not execute this external function. The return codes are: -1 = a failure of the DIP -2 = a timeout condition |
Error Code |
Select or name the variable in which to store the 6-digit error code from Dialer for this external function. |
For more information, see AGTMoFlashBlind in Chapter 6, "Commands and Notification Events," in the Avaya PDS Agent API Reference Guide.
