Attribute

Description

Put Return Code In

Select or name the variable in which to store the return code if Avaya IR does not execute this external function.

The return codes are:

-1 = a failure of the DIP

-2 = a timeout condition

Callback Date

Enter the callback date or select the variable in which you have stored it. The format must match the format returned by the ListCbackFmt external function. The date can be in one of the following formats:

• CCYY/MM/DD
• MM/DD/CCYY
• DD/MM/CCYY

Callback Time

Enter the callback time or select the variable in which you have stored it. The time can be in any of the following formats:

• HHMM (24-hour clock)
• HHMM[A|P] (12-hour clock)
• HHMM+ (incremental time from current time)

Phone Index

Index of the Dialer phone field to use for the recall. This information can be obtained from the Dialer administrator and must fall in the range returned by the ListCbackFmt external function.

Optional Fields

Specify a customer name and telephone number (separated by a comma) to contact during the recall.

Error Code

Select or name the variable in which to store the 6-character error code from Dialer for this external function.