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The configuration parameters for the VOX Server are described in the Avaya Interaction Center VOX Server Programmer's Guide. These configuration parameters are set using the IC Manager administrative tool, as described in the IC Administration Volume 1: Servers & Domains.
The only configuration parameters that must be set (all others having acceptable default settings) are those associated with the IC Manager Vru configuration tab. Use the New Vru and New Line options to supply the needed configuration parameters, or the Edit option to change previously entered parameters. For the Avaya IR system, the Initiate connection to VOX parameter should remain unchecked (the default).
Note:
VESP_DIP asks the system how many (n) channels there are, and assumes they are numbered 0 through n-1. Only the channels specified in the configuration parameters for a VOX Server are controlled by that specific VOX Server. This allows multiple VOX Servers to share an Avaya IR system by dividing up the channels.
