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The newcall function notifies Avaya Computer Telephony when a call arrives, and asks Avaya Computer Telephony to pass back an EDUID for that call. The newcall function must be placed immediately after an Answer node.
Note:
The EDUID identifies the call within Avaya Computer Telephony. It is unique to a particular call, and it is essential for all Avaya Computer Telephony requests.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Value |
Description |
Put Return Code In |
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Select the variable in which to store the return code. |
VESP Function Name |
newcall |
Notifies Avaya Computer Telephony that a new call arrived on the IVR. |
Arg 1 |
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Select the variable in which to store the EDUID received from Avaya Computer Telephony, which identifies the new call. The variable must have Length set to 34 and Type set to character. |
Arg 2 |
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Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
Arg 3 |
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Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
Arg 4 |
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Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
