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Access to ASAI capabilities is provided through IVR Designer external functions. Subsets of the Notification, Third Party Call Control, and Routing capabilities of ASAI are integrated into these external functions.
Note:
The Avaya IR system ASAI feature does not provide access to the Set Value, Value Query, Request Feature, and Third Party Domain Control capabilities of ASAI. The Request Feature capability, however, is used internally by the Avaya IR system ASAI feature to log channels in and out of an ACD split on the DEFINITY G3 switch.
