Avaya IVR Designer
IVR Designer provides a development environment that lets you develop caller response applications on a Windows-based PC. IVR Designer has a graphical user interface (GUI) that you can customize. You develop applications by specifying the details of interaction between the system and its callers. Avaya IVR Designer can be used to create TAS and VoiceXML applications.
Avaya assumes that the primary users of IVR Designer are familiar with the following:
- Operation of the target voice response systems on which the voice response application will run.
- Basic application development and programming techniques and concepts.
IVR Designer features
IVR Designer features include:
- An easy-to-use, customizable graphical user interface (GUI)
- Standard Windows-type file operations
- A variety of tools to edit, diagnose, and debug applications
- Resource managers to create and edit global resources such as variables and phrases
- Extensive use of right-click menus
- Cut/Copy/Paste capabilities across call flows and applications
- An Inline Code node that lets you insert TAS or VoiceXML code into your application "as is"
- Comprehensive language support
- Powerful Code Generation and Application Transfer tools
- An extensive online Help system
For more information, see the IVR Designer Help.
