Alarm level
Major.
Description
The IR cannot read the CDH parameters. There is no impact on call processing, but CDH reports will not be built.
The CDH DIP may not be configured in the /vs/data/ldbdip.rc file, or a java exception may have occurred when the /vs/data/ldbdip.rc file was read.
Repair procedure
If CDH is configured, use the logCat
command to check the log for a java exception error. Then contact your Avaya support representative for assistance.