Call to a VDN and abandoned in queue

A call arrives at the DEFINITY G3 switch and is handled with a VDN or vector. The vector queues the call to an ACD split. The caller abandons the call while it is in the queue and before it is assigned to an agent.

Example:

1. A caller calling from the telephone number 303-555-1726 calls a toll-free 800 number that is associated with customer service. Calls to that 800 number are processed by a vector that is associated with VDN 7771. VDN 7771 is monitored.
2. The vector that is associated with VDN 7771 queues the call to a vector-controlled split with a "queue to" step.
3. The caller abandons the call before an agent is assigned to the call.
4. An ABANDON event is passed to the monitoring application for VDN 7771 with the following information:

   Connected Party Number
   Calling Party Number	3035551726
   Called Party Number	9085557771
   Switch Data
   Trunk Group Id
   Call Id	101
   Other Call Id
   LAI Display Info
   VIS Data
   Routing ID
   Ucid
   Uui
   Ani II Digits
   Redirecting Number
   Return Field	A

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