Field

Description

Message ID

The unique name for a message in the system

Values: See the list box.

To select consecutive items (Message IDs), select the first item, press and hold down Shift, and then select the last item.

To select non-consecutive items, press and hold down Control, and then select each item.

Priority

The priority classification of error messages

Values: See the list box.

To select consecutive items (priorities), select the first item, press and hold down Shift, and then select the last item.

To select non-consecutive items, press and hold down Control, and then select each item.

The priority codes are defined as follows:

• *C (critical) indicates the problem is interrupting service. Immediate action is needed
• ** (major) indicates a potentially serious problem that should be fixed soon
• * (minor) indicates no immediate action is necessary, but the system condition should be monitored
• - (none) indicates no error. This is for informational purposes only.

Source

The software process source to include in the report

Enter all to include all software process sources (this is the default).

Messages are divided into subgroups according to the software process that generates them. Possible sources include:

• ASRPROXYMGR process
• Call data handler (CDH) process accumulates generic call statistics and application messages
• DBINIT process
• Data interface process (DIP), such as DIP7
• Maintenance (MTC) process runs temporary diagnostics
• NMSIP process
• Transaction state machine (TSM) process controls transactions via script execution and commands
• TTSPROXYMGR process
• Voice over IP (VOIP) process
• Voice response output process (VROP_TNG) manages speech data base and downloads speech data to VRU

Card

The cards whose data is included in the report

Enter a single circuit card number, multiple circuit card numbers separated by commas, or a card type (such as NM for NMS cards or VO for VoIP cards) to limit the display to specific circuit cards. There is no default value. If you specify all, the display is limited to messages about voice system circuit cards only. Card types are not validated by the system.

Start Time

The start time for the message search (the time of the first entry to be displayed)

Use the format MM/DD HH:MM for month, day, hour, and minute.

For example, entering 02/05 10:00 indicates that you want to search entries that occurred on February 5 after 10 a.m.

Stop Time

The stop time for the message search (the time of the last message to be displayed)

Use the format MM/DD HH:MM for month, day, hour, and minute.

Note: If you specify a stop time, you must specify all in the Number of Messages to be Displayed field.

Number of Messages to be Displayed

The number of messages in the report

Enter a single number from 1 to 999, or all to specify the number of most recent entries to be displayed. If you enter all , the report displays all entries maintained by the log. If you enter 5, the voice system searches all records and displays only the five most recent entries that match the specified start and stop time, and source. If you enter a number greater than 50, the system displays a warning that the command will affect system performance. You can either submit the request or cancel it.

Button

Description

Save

Runs the logCat command.

Reset

Sets fields to their default values.

Cancel

Displays the Message Log Report screen.