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Assigning a VoiceXML service to channels

To assign a VoiceXML service to channels:

  1. From web administration, go to the Channel Services screen (Configuration Management > Voice Equipment > Voice Services > Channel Services).
  2. Select the channels to which you want to assign a service.
  3. Select Assign Selected.

    The system displays the Assign Services to Channels screen. For information about this screen, see Assign services to channels screen.

  4. In the Assign field, select VXML Service.
  5. In the Service Name field, select the VoiceXML service to handle incoming calls.

    Note:
    Only applications that are installed on the Avaya IR system are displayed in the Service Name field.

  6. Verify that the Chan field shows the channels to which you want to assign the service.
  7. Select Submit.

    The system displays information about the success or failure of the administration attempt.

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