
Assigning a VoiceXML service to channels
To assign a VoiceXML service to channels:
- From web administration, go to the Channel Services screen (Configuration Management > Voice Equipment > Voice Services > Channel Services).
- Select the channels to which you want to assign a service.
- Select Assign Selected.
The system displays the Assign Services to Channels screen. For information about this screen, see Assign services to channels screen.
- In the Assign field, select VXML Service.
- In the Service Name field, select the VoiceXML service to handle incoming calls.
Note:
Only applications that are installed on the Avaya IR system are displayed in the Service Name field.
- Verify that the Chan field shows the channels to which you want to assign the service.
- Select Submit.
The system displays information about the success or failure of the administration attempt.