Returning files to the original version

Cleo also provides the utility cleo_convback to return screen capture files that have been updated or created on an Avaya IR system to their original V6, V7, or V8 system.

To return screen capture files to V6, V7, or V8 format, use the following command at the command prompt:

cleo_convback application n

where application is the name of the IVR Designer or Script Builder application and n is the destination CONVERSANT system version (6, 7, or 8)

The cleo_convback utility converts the current Avaya IR capture files and creates the following files:

IVR Designer files:

Script Builder files:

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