Locating fax errors

For internal errors:

1. Check for fax errors by taking one of the following actions:
   • Go to the Message Log Report (Reports > Message Log Report) and check for fax errors or
   • Type trace date FAXOOC sbFaxProc NMSIP chan # area all level all and press Enter.
2. Provide the output to technical support.

You may also learn of errors through negative return values on a FAX action. Refer to Interpreting negative fax values for explanations of negative errors.

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