
Displaying a message explanation
To display a message explanation:
- From web administration, go to the Message Log Report screen (Reports > Message Log Report).
- Select Explain Messages.
The system displays the Explain Messages screen. For information about this screen, see Explain Messages screen.
- In the Message ID field, do one of the following:
- To select a single item (Message ID), find the item and select it.
- To select consecutive items, select the first item, press and hold down Shift, and then select the last item.
- To select non-consecutive items, press and hold down Ctrl, and then select each item.
- Select Submit.
The system displays an explanation of the selected message in the bottom frame of the screen.