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No response for application with host interface

A voice response application that relies on a host system for data might receive no answer intermittently or consistently.

To resolve the problem:

  1. Go to the Message Log Report screen (Reports > Message Log Report) and check for events related to the trouble.

    The event HOST001 (HOST_NORESP) should appear in the log.

  2. Follow the repair procedure for the event.

See Also

HOST001 (HOST_NORESP)

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