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In IR R2.0 support for transferring VoIP station calls with the VoiceXML <transfer> tag has been introduced. VoIP station calls can now be transferred using the ASAI or CTI interface to the Multivantage system, or the <transfer> tag of the VoiceXML application.
Transfer of VoIP station calls within a VoiceXML application can also be achieved using the <object> tag. With the <object> tag, the VoiceXML application can direct control of the call to a TAS application. The controlling TAS application can then use the A_tran external function (for ASAI) or the ctiTransfer external function (for CTI) to transfer the call.
For more information on using the <object> tag, see Using the VoiceXML <object> element interface.
