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Migrating IVR Designer applications

You can migrate Voice@Work or IVR Designer applications from CONVERSANT platforms to Avaya IR platforms.

To update applications to IVR Designer and migrate them to the Avaya IR platform:

  1. Download the IVR Designer software to the PC.
  2. Open the application to be migrated.

    The software automatically updates the application, if necessary.

  3. Generate source code for the application using the Code Generation process. Select the Avaya IR platform as the target platform.

    This prepares the application to execute on the Avaya IR platform.

  4. Transfer the updated application to the target Avaya IR platform by completing the following steps:
    1. Select Application Transfer.
    2. Set the Application Transfer options to identify the type of transfer and the correct target platform.
    3. Select the files to move to the target platform and click Transfer.

      If you use the default option when you use the tar_it utility to migrate the data, any recorded speech files are transferred with the data.

  5. Install the application on the target Avaya IR platform and assign the application to a channel or channels.

    The application now resides on the Avaya IR platform.

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