Overview of software upgrade on the same hardware platform

The basic steps for upgrading the IR R1.0, R1.2, R1.2.1, or R1.3 software to IR R2.0 software on the same hardware platform are included below. See the identified topics for detailed procedures.

Important:
The tsc and craft login home directories are removed during migration from R1.0, R1.2, R1.2.1, or R1.3 to R2.0. To preserve the contents of these directories, back up the /export/home/tsc and /export/home/craft directories before beginning the migration process.

1. Insert the CD-ROM labeled AVAYA IR Installation and Upgrade - CD 1 into the CD-ROM drive.

   Note:
   For migration from IR R1.0, R1.2, R1.2.1, or R1.3, please ensure that the operating system has been upgraded to Solaris 8 update 8 or Solaris 10.

2. Run the upgrade program to remove all Avaya software. (See Upgrading the IR software on the same platform.)

   The upgrade program saves the existing configuration, removes all Avaya packages, reloads Avaya packages, and restores the configuration.

3. Recompile all Avaya IVR Designer and IRAPI applications to ensure that they continue to execute successfully.

   The libraries to include when compiling IRAPI applications have changed. For more information, see Introduction to the IRAPI.

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