PROXY007 (PX_SERVER_OOS)

Alarm level

Minor.

Description

All ports of the specified server are offline. If this is not a result of a change state request from a user, you need to resolve the problem.

Repair procedure

To resolve the problem:

1. Go to the Speech Server Status screen (Feature Packages > Speech and DPR Administration > Display Status > Display Speech Proxy Status > Speech Server Status) to verify that the recognition server is still running.

   You also may use the sproxyadm command.

2. If the recognition server is running, check the connection to the recognition server.
3. If there is no problem with the LAN, go to the Change Speech Server State screen (Feature Packages > Speech and DPR Administration > Administration > Change Speech State > Change Speech Server State) to change the state of recognition server.
4. If the problem persists, contact your field support representative.

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