Training
The tech tours show you how to complete common system administration and maintenance tasks on the Avaya IR system.
Complete training on the Avaya IR system is available from Avaya University.
The following technical courses are available:
- Basic – Avaya Interactive Response R1 Administration Overview (AVA00142WEN)
- Overview – Hardware and Software for Avaya IR (AVA00020WEN)
- VoiceXML for Avaya IVR Solutions (AVA00014WEN)
- Speech Recognition Technologies for Avaya IVR Solutions (AVA00012WEN)
- Text-to-Speech for Avaya IVR Solutions (AVA00013WEN)
- VoIP for Avaya Interactive Response (AVA00011WEN)
- Implementating Avaya IR (AVA00311AEN)
For more information about Avaya IR training, visit the Avaya Learning Center. You need a logon ID and password to view information and register for courses.
