
Speech recognition not working
If Avaya speech recognition is not working, the cause may be:
- Incorrect or incomplete administration of the Natural Language Speech Recognition feature or proxy speech server on the IR system
- Disconnection or malfunction of the proxy speech server
- Inadequate LAN or proxy speech server resources (for example, CPU usage at or above 80 percent)
The procedures in this section explain what to do when speech recognition is not working at all. PROXY alarms and messages contain repair procedures for a variety of speech recognition problems.