TTS002 (TTS_BADFILE)

Alarm level

Major.

Description

The Proxy Text-to-Speech (PTTS) feature failed to access the text file indicated during call processing. Applications requiring access to this file will be incomplete.

Repair procedure

To correct the problem:

1. Verify that the voice response application refers to the correct text file name.
2. Verify that the text file is in existence in the correct directory.
3. If the application refers to the correct text file, restore the text file or files from backup files.
4. If no backup files are available, re-create the text file.
5. If the problem persists, reboot the system

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