NMS005 (NMS_TRUNK_EVENT)

Alarm level

Major

Description

Trunk-specific activity, such as a trunk going up or coming down.

Repair procedure

To resolve the problem:

1. Review the text of the log message to identify the event.
2. If the event is related to a trunk or trunks coming up, no further action is required.
3. If the event is related to a trunk or trunks going down, take these actions:
   1. Check the physical trunk or trunk for loose connections.
   2. Verify that the switch at the far end is operating properly.
   3. Ensure that the physical trunk is configured correctly both on the switch and on the <mav_prod_name_> system.
   4. Type trunkmon-b <trunk number> and press Enter to determine the exact condition of the trunk.
4. If you cannot resolve the problem by troubleshooting the trunk, contact your Avaya support representative and provide information like the following:
   • Alarms received
   • Application involved
   • Type of channel protocol in use
   • Type of board
   • Type of switch

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