| more topics
|
Direct-Line Consoles
A DLC operator also can activate Night Service by pressing the Feature button and dialing 39. When a feature code is used to activate or deactivate Night Service and Outward Restriction is programmed, the DLC operator does not hear an error tone if an invalid password is entered and, unless a Night Service button is programmed, cannot determine whether Night Service is active.
The Night Service button is not a fixed feature and can be assigned to any available button on a DLC.
Queued Call ConsolesThe Night Service button is factory-assigned as a fixed feature on a QCC.
If an outside line is assigned to more than one QCC Night Service group and only one QCC operator activates Night Service, incoming calls on the outside line ring on extensions programmed as members of the Night Service group associated with the operator.
When Night Service is on, unassigned DID extension and LDN (operator) call types ring into the QCC queue. If these call types are programmed not to go to the QCC queue, the caller hears an error tone when Night Service is off. However, when Night Service is on, these call types still ring into the QCC queue, regardless of programming.
When multiple Night Service calls are received in the QCC queue at the same time and none of the calls are answered by a Night Service group member--all group member SA or ICOM buttons are busy--new calls are sent to the QCC queue and can be answered only by a QCC operator. To avoid this situation, all outside lines assigned to ring on the QCCs should be assigned as Personal Lines on at least one group member's extension.
Other Multiline TelephonesTo make a call when Night Service with Outward Restriction is assigned on a multiline telephone, before lifting the handset, press the Hold button and dial the password. When you have entered the correct password, lift the handset and make the outside call. Night Service password entry is not supported on MDW 9000 telephones.
Wireless Telephones
Night Service password entry is not supported on TransTalk 9031/9040 and Business Cordless 905 telephones.
4400, 4400D, and Single-Line Telephones
On 4400, 4400D, and single-line telephones, you cannot make outside calls when Night Service with Outward Restriction is activated.
