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Home > Administration > Performing acceptance testing > Performing remote updates

Performing remote updates

This topic provides information on performing remote updates. These functions are used primarily at the time of system installation and should be executed only after installation or after a significant number of subscribers have been added. Do not perform this procedure during prime system hours.

The two types of remote updates are as follows:

  • Demand Remote Update allows subscriber records, including ASCII and voiced names, to be pulled over from INTUITY AUDIX, DEFINITY AUDIX, Serenade Analog, IP600, Aria Digital, DEFINITY ONE, Message Networking, and Avaya Modular Messaging (MM) remote machines on to the Message Networking system. Demand Remote Updates are only used for INTUITY AUDIX, DEFINITY AUDIX, IP600, Aria Digital, and DEFINITY One systems. Demand Remote Updates are not supported for Serenade Digital, Unified Messenger, Aria Analog, AMIS Analog, VPIM V2, or other SMTP remote machines.
  • Demand Remote Push allows subscriber records, including ASCII and voiced names, to be pushed from an Avaya Message Networking to Octel Analog Networking or Aria Digital and Serenade Digital remote machines. Demand Remote Push updates are not supported for Octel 100, VPIM v2, INTUITY AUDIX, and SMTP/MIME, including Avaya Modular Messaging and Avaya Message Networking remote machines.

Note: NameSend is the recommended procedure to use for updating names in Aria Digital and Serenade Digital. Names can be updated by range or by using the option for all.

The following tasks are associated with remote updates:

The following table summarizes the cases in which subscriber updates occur automatically for each type of remote machine.

Protocol Remote machine updates
Message Networking
Message Networking
updates remote machine
AMIS
  • N/A for adds and changes.
  • When Message Networking attempts to deliver to a nonexistent subscriber on an AMIS remote machine, it fails the messages and deletes that subscriber from the Message Networking directory.
N/A
AUDIX Digital When a subscriber is added, changed or deleted through administration, the Message Networking system is automatically notified. When Message Networking detects an add, change or delete of a subscriber, it pushes out the update to the AUDIX Digital remote machine.
VPIM V2 Digital An update only occurs from a VPIM V2 machine to the Message Networking system when the sender sends a message to the other system. It is the sender's information that is updated on the Message Networking system.

This functionality is determined by the remote machine.

An update only occurs to a VPIM V2 machine when the sender sends a message to the other system. It is the sender's information that is updated on the receiving system. The update also includes the voiced name, if the subscriber has recorded it and if it is sent with the VPIM message. In addition, the update includes the alphabetic name for addressing alphabetically.

This functionality is determined by the remote machine.

Octel Analog Networking
  • When Message Networking delivers a message to the remote machine, it does an ASCII match of the recipient (if ASCII Name Confirmation is set to Yes).
  • If the recipient does not match, it fails the message and immediately requests a pull from the remote machine (when Updates In is set to Yes for that remote machine on the Remote Parameters page in Message Networking and the remote remote machine itself is administered for remote updates).
  • If the ASCII name is a default on the Message Networking system, a comparison is not performed by Message Networking, the message is delivered, and the pull is immediately requested (when Updates In is set to Yes for that remote machine on the Remote Parameters page in Message Networking and the remote machine itself is administered for remote updates).
  • If the subscriber does not exist on the remote machine but does on the Message Networking system, then the message is failed. The Message Networking defaults the ASCII name and nulls the voiced name of the subscriber.
  • For any name pull to work, the remote machine must be set to Protocol Level 2 or 3.
  • When the remote machine delivers a message to the Message Networking system, it does an ASCII match on the recipient.
  • If the recipient does not match, it fails the message and deletes the entry; the next time that subscriber is messaged, it requests a pull from Message Networking.
  • If the ASCII name is a default on the Message Networking system, Message Networking always accepts the message (that is, it does not perform a name comparison); the Message Networking system then schedules a name pull.
  • If a subscriber does not exist on the Message Networking system and that subscriber sends a message through Message Networking, the Message Networking system adds the subscriber as a default and then schedules a name pull.
  • When Message Networking detects an add or change (not a delete) of a subscriber, it pushes out the update.
Aria Digital
  • When Message Networking delivers a message to the remote machine, it requests that the remote machine perform an ASCII match on the recipient.
  • If the recipient does not match, the remote machine fails the message, and Message Networking requests a pull from the remote machine.
  • If the ASCII name is a default on the Message Networking system, a comparison is not requested, the message is delivered, and the pull is requested.
  • If the subscriber does not exist on the remote machine but does on the Message Networking system, then the message is failed by the remote machine. Message Networking defaults the ASCII name and nulls the voiced name of the subscriber.
  • Aria Digital can automatically push an add, change, or delete of a subscriber when the update occurs.
  • When the remote machine delivers a message to Message Networking, the Message Networking system does an ASCII match on the recipient.
  • If the recipient does not match, Message Networking fails the message and the remote machine deletes the entry; the next time that subscriber is sent a message, it requests a pull from the Message Networking system.
  • When Message Networking detects an add, change, or delete of a subscriber, it pushes out the update.
Serenade Digital
  • When the Serenade Digital system delivers a message to the Message Networking system, it automatically pushes the sender's ASCII and voiced names (if the voiced name exists).
  • The Serenade Digital system can automatically push an add or change, not a delete, of a subscriber when the update occurs.
  • When Message Networking delivers a message to the remote machine, it does an ASCII match of the recipient (if the ASCII Name Confirmation flag is set to Yes).
  • If the recipient does not match, Message Networking fails the message, defaults the ASCII name, and then nulls the voiced name.
  • If the ASCII name is a default on the Message Networking system, a comparison is not performed, and the message is delivered.
  • If the subscriber does not exist on the remote machine but does on the Message Networking system, the message is failed. Message Networking then defaults the ASCII name and nulls the voiced name of the subscriber.
  • When Message Networking delivers a message to the Serenade Digital system, it automatically pushes the sender's ASCII and voiced names (done only when a voiced name exists).
  • When Message Networking detects an add or change (not a delete) of a subscriber, it pushes out the update.
  • When the remote machine delivers a message to the Message Networking system, it does an ASCII match on the recipient if addressed alphabetically.
  • If the recipient does not match, the Serenade fails the message and deletes the entry.
Unified Messenger (with SMTP) Message Networking requests a Unified Messenger recipient and updates its directory entry only if the entry on the Message Networking system is a default record. Unified Messenger updates the Microsoft Exchange directory when it sends a message if:
  • A custom directory entry is defined for the recipient.
  • This is the first time the directory entry is updated.
  • An ASCII name is provided that does not match the information currently in Message Networking.
LDAP-based When the subscriber is added, changed or deleted through administration, Message Networking is automatically notified. When Message Networking detects an add, change or delete of a subscriber, it pushes out the update to the LDAP-based remote machine.

 

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