Generating a Call Detail Recording Subscriber Detail report

The Call Detail Recording (CDR) Subscriber Detail report provides traffic information about the voice messages sent by and received by subscribers. This report, which can be used for monitoring, marketing, and billing purposes, can provide information about:

• All the messages a particular subscriber sent during a specified report period
• Messages that a particular subscriber sent to a particular recipient
• All messages sent to a particular recipient
• All messages sent from all subscribers to all recipients

To access the CDR Subscriber Detail report:

1. Start at the Administration menu, and select Message Networking Administration > Call Detail Recording > Subscriber Detail Report.
   The system displays the Subscriber Detail Report page.
2. Complete the fields on the page. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Click Display.
   The system displays the Subscriber Detail Report. The following table provides a description of each field contained in the report.
   

   Field	Description
   Sending	Sending network address or mailbox ID specified for reporting. All messages sent by this subscriber during the date and hour range specified are displayed.
   Receiving	Receiving network address or mailbox ID specified for reporting. All messages received by this subscriber during the date and hour range specified are displayed.
   Message ID	Unique numeric identifier assigned by the Message Networking for this message.
   Receiving Date/Time	Date (mm/dd/yy) and time (hh:mm) that the message was received (for example, 10/01/96 15:35).
   Sending Date/Time	Date (mm/dd/yy) and time (hh:mm) that the message was sent (for example, 10/01/96 12:00).
   Size (sec)	Length of the received or delivered list: 1 - no list received 2 to 999 - length (in seconds) of a list received by or delivered to Message Networking; includes the Message Networking recipient or sender
   !	Indicates whether this message was sent as a priority message.
   P	Indicates whether this message was sent as a private message.
   Status	Indicates the status of the message. ok: successful compo: message component delivery failure (reserved) conn: failed message because of a connection failure dfull: insufficient disk capacity dup: duplicate subscriber eag_b: subscriber has extended absence greeting block eag_w: extended absence greeting warning erfu: destination that is not accepting calls full: failed message because mailbox is full futuex: future expire (reserved) fwd: forwarded message (reserved) inval: failed message because message contains invalid message attributes (message header corrupted, and so on.) futur: failed future delivery II-II: upstream Message Networking error >len: message size is too large Len: AMIS message length too long misc: failed message because of a miscellaneous error mmed: failed message because subscriber does not support message media type mmfail2: failed message due to an unknown media type nosub: failed message because subscriber does not exist nosup: feature not supported (annotation only to AMIS, and so on) perm: failed message because of a permissions failure prm: permanent failure refu: destination is not accepting calls reply: reply to previous message (reserved) rest: sending restrictions (community IDs) restr: failed message because of sending restrictions tmp: temporary failure

4. Click Return to Main to return to the Administration menu.

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