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Getting Started Admin Maintenance Reference
Home > Administration > Performing messaging system administration > Stopping the messaging software (voice system)

Stopping the messaging software (voice system)

Caution: Stop the voice system only when it is absolutely necessary.

To stop the messaging software:

  1. Start at the Administration menu, and select Utilities > Stop Messaging Software.
    The system displays the Stop Messaging Software page.
  2. Enter a number between 0 and 600 in the Wait Time field.
    The wait time designates how many seconds the system is to wait for calls in progress to finish before stopping the voice system. New calls are prevented immediately regardless of the wait time selected. If any calls are still in progress after this time, they are dropped, and the system proceeds with stopping the voice system. A wait time of zero indicates an indefinite wait time until all current calls are completed.
  3. Click Save.
    The system displays the following message:
    "The Voice System is now stopping.
    Initiating request to clear all calls in the next 60 seconds.
    Orderly idling of the system succeeded.
    The Voice System has completely stopped, use the "Start Messaging System" choice from the Utilities menu to restart the Voice System."
  4. Note: When the voice system is stopped, the user cannot make changes to the Message Networking administration screens. You must restart the voice system to make changes to the Message Networking administration screens.

  5. Click Return to Main to return to the Administration menu.

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©2003 Avaya Inc. All rights reserved. Last modified 20 February, 2003