Performing a system reboot

Note: Avaya recommends that you reboot the Message Networking system at least once every 90 days. The reboot refreshes Linux resources and keeps applications running reliably.

The following procedure describes how to perform a reboot of a Message Networking system from a console or, if you have the ability to access your system by using a dial-up connection, from a remote location.

Caution: You cannot reboot your system if a backup is running. Automatic backups normally occur at 3:05 a.m., so avoid rebooting the system between 2:30 a.m. and 4:00 a.m.

To perform a reboot:

1. Start at the Administration menu, and select Utilities > Reboot System.
   The system displays the Reboot System page.
2. In the Wait Time field, enter a time in seconds between 0 and 600.
   This time designates how many seconds the system is to wait for calls in progress to finish before stopping the voice system. New calls are prevented immediately regardless of the wait time selected. If any calls are still in progress after this time, they are dropped, and the system proceeds with stopping the voice system. A wait time of zero indicates an indefinite wait time until all current calls are completed.
3. Do one of the following:
   • If no error messages appear, continue with Step�4.
   • If the system displays any of the error messages listed below, the system does not proceed with the reboot. Instead, you need to follow the instructions of the error message:
• "The CMOS validity check failed."
• "A backup is running"
4. Click Save.
   The system displays the following message:
   "The Voice System is now stopping. Rebooting system..."
   The system then shuts down and reboots automatically. A reboot takes approximately 15 minutes.

   Note: Ignore the following message if it is displayed by the system:

   "WARNING ixfs:UX_unmounted root file system is busy and cannot be unmounted cleanly"

5. Do one of the following:
• If you are performing the reboot from a remote location by using a dial-up connection, you are then automatically disconnected from the Message Networking system and need to reconnect to the system after the reboot is complete. Do the following:
• Reconnect to the Message Networking system.
• Continue with Step�6.
• If you are performing the reboot from a console, you see the Linux install script pause for approximately 60 seconds. Some messages can appear and remain on the screen, depending on the software modules that you have installed on your system. The system then displays the following message:

"Startup of the Voice System is complete."

After the system displays the above message, do the following:

• Press Enter.
• Continue with Step�6.
6. Verify that a final console login prompt is displayed. When the console login prompt is displayed, the reboot is complete.

   Note: If FAIL appears in the status column for any component, do the following:

   • Record the name of the component.
   • Access the Alarm Log.

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