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Home   >   MAS Administration   >   Selecting a personal operator schedule

Selecting a personal operator schedule

The times during which the personal operator mailbox is active are determined by the personal operator schedule. If callers request operator assistance during these times, they are transferred to the personal operator mailbox. If callers request operator assistance while the personal operator mailbox is inactive, they are transferred to the system operator.

You set up personal operator schedules in the Voice Mail System Configuration, Attendant Schedules dialog box.

To select a schedule for personal operator:

  1. On the Modular Messaging property page, click Personal operator.

    2. The system displays the Personal operator dialog box.

  2. In the Schedule field, click the schedule that you want to use for transferring calls to the subscriber's designated personal operator.
  3. Click OK.

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