VMSC - VMD - Dialing Rules Dialog Box

This topic describes how to use the Dialing Rules dialog box to configure Dialing Rules for the voice mail domain.

With Dialing Rules, local subscribers are given the option to either reply to call-answered messages from remote subscribers, or to return the call. You can configure rules for recognizing the remote subscriber’s calling party number so that the option to return the call is given, and configure the rules for returning that call.

You can use the Dialing Rules dialog box to manage a list of dialing rules and configure the codes used to dial outside of the local dialing plan, outside the local area codes, or an international number.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Dialing Rules. The system displays the Dialing Rules dialog box for the selected VMD, with the General tab active.

Configuring the Screen Controls

Trunk access code Enter the code used to dial outside of the local dialing plan.You can type 0-20 characters, using digits 0 through 9, * (star) and # (pound).

Long distance code Enter the code to dial a number outside the local area codes. You can type 0-20 characters, using digits 0 through 9, * (star) and # (pound).

International code Enter the code used to dial an international number. You can type 0-20 characters, using digits 0 through 9, * (star) and # (pound).

Dialing Rules This displays a list of dialing rules. These are configured in the Telephony Dialing Rule dialog box. You can configure a dialing rule by specifying the phone number length of the originating call, the initial sequence of digits of the originating calling party number, and whether it should prepend the trunk, long distance or international dialing access codes.

See VMSC - VMD - Dialing Rules - Telephony Dialing Rule Dialog Box.

Opens the Telephony Dialing Rule dialog box so that you can configure a new rule. When you have clicked OK, the system adds a line to the Dialing Rules list for the new rule.

Opens the Telephony Dialing Rule dialog box for the rule currently selected in the Dialing Rules list. You can modify the rule and click OK to update it.

Deletes the rule selected in the Dialing Rules list. The system prompts you to confirm the deletion.

Number length Displays the phone number length of the originating call for the dialing rule.

Starting digits Displays the sequence of digits of the originating calling party number for the dialing rule.

Dialing codes Displays the type of dialing access for the dialing rule. This can be set to:

None, ‘No dialing codes required’.

One, for instance, ‘Use trunk access codes’.

A combination, for instance, ‘Use trunk, long distance and international access codes’.