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Home > MAS Administration > MAS - Fax Confirmation Registry Setting

MAS - Fax Confirmation Registry Setting

By default, whenever a subscriber successfully sends a fax, the system generates a message to the subscriber’s mailbox confirming that the fax was successfully sent. If you do not want this confirmation sent out for every fax message, you can disable it using the following procedure.

This procedure needs to be done only on the server (usually, but not necessarily, an MAS) that is using the MM Fax Sender service to process outgoing faxes. Although it is installed and enabled on all MASs, there should be only one server per voice mail domain that actually uses this service; thus, you should only need to do this procedure once per voice mail domain.

Note: Avaya strongly recommends that, before making any changes to the registry, you make a backup copy of the registry file. For this procedure, see your Windows documentation.

Procedure 1: Turning Off the Fax Confirmation feature

  1. Click Start > Run...
  2. In the Open field, type regedit.
  3. Click OK.
  4. Press Ctrl+F, or from the Edit menu, select Find...
  5. In the Find what field, enter SendConfirmationMessages.
  6. Click Find Next. The system should locate the registry key value SendConfirmationMessages at the following directory location:
  7. HKEY_LOCAL_MACHINE\Software\Octel\Geneva\UM Fax Sender Server

    Alternatively, you can navigate yourself to this directory location, where you should find the registry key value SendConfirmationMessages.

    By default, this registry key value is set to 1.

  8. Reset the value of the registry key value SendConfirmationMessages to 0 (zero).

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