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MAS Alarm - VS SERVICE 6

Level

Major.

System Descriptor

Service experienced restart problem. See windows event log for details.

Description

This alarm indicates that a Modular Messaging service has stopped repeatedly for some reason, or it has failed to restart. When the service first fails unintentionally, the system attempts to restart it automatically. This alarm is raised only after one such system automatic restart of the indicated service has failed again within a 30 minute period.

Repair Procedure

When this alarm is raised, a maintenance procedure is executed which reboots the Messaging Application Server. This alarm is resolved once the MM Messaging Application Server service restarts.

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