Modular Messaging Help

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MAS Alarm - VS VER_CHK

Level

Minor.

System Descriptor

Software versions on the MM system are inconsistent.

Description

This alarm indicates that Messaging Application Server (MAS) has detected that software versions within the voice mail domain are inconsistent.

The Windows Event 1865 triggers this alarm. The event identifies each MAS by its Product ID, and contains information on the version of each MAS, and the Avaya MSS.

Repair Procedure

Verify that all MASs in the voice mail domain have the same version of Avaya Modular Messaging installed.

When the versions are consistent, Windows Event 1864 resolves the alarm.

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