MAS - Modular Messaging (MM) Services

There are a number of Avaya Modular Messaging services which can be managed via the standard Windows Services dialog box.

Enable these services on each MAS in the voice mail domain that handles calls:

MM Messaging Application Server Provides a Telephone User Interface (TUI) for external callers and Avaya Modular Messaging subscribers.

MM Service Connector COM service through which clients can connect to Avaya Modular Messaging services.

Enable these services on each MAS and supplementary server in the voice mail domain:

MM Alarming Server Provides alarm generation and notification services for Avaya Modular Messaging.

MM Event Monitor Server Monitors application event log entries to raise appropriate alarms.

MM Fault Monitor Monitors faults in the Avaya Modular Messaging Application.

MM Performance Monitor Server Monitors Avaya Modular Messaging and Windows performance counters to raise appropriate alarms.

MM Process Monitor Server Monitors critical Avaya Modular Messaging processes, and raises alarms if they are down.

MM Audit Service Records information about administrative configuration of the Avaya Modular Messaging system.

Note: If auditing is required, the MM Audit Service must be running on all MASs in the voice mail domain, including the supplementary server. Only one of these services is then assigned to be the MM Audit Server, via Voice Mail System Configuration (VMSC).

Avaya SPIRIT Relays alarms, Simple Network Management Protocol (SNMP) traps, and software inventory records to Technical Support providers and customer Network Management Stations (NMSs).

Enable these services only once in the voice mail domain, either on an MAS or on the supplementary server:

MM Call Me Server Enables Avaya Modular Messaging subscribers to be alerted when Call Me and Notify Me rules are met.

MM Mailbox Monitor Monitors Avaya Modular Messaging subscriber mailboxes.

MM Message Waiting Indicator Server Enables Avaya Modular Messaging subscribers to be notified when MWI rules are met.

Note: MM Call Me Server, MM Mailbox Monitor and MM Message Waiting Indicator Server services must all be enabled on the same server.

MM Fax Sender Server Provides a fax routing service for Avaya Modular Messaging subscriber mailboxes with Native Fax Support.

Note: Fax is currently unavailable for IP H.323 integrations.

MM Tracing Server Records information about operational activity within Avaya Modular Messaging components.

Stopping and Starting Services

You must stop all Modular Messaging services before installing or re-installing software on the MAS. You can use stopmmservices.exe and serverrecovery.vbs to stop and start all Modular Messaging services during an installation or upgrade.

When you make configuration changes to applications such as Voice Mail System Configuration (VMSC), you are sometimes required to stop and restart the MM Messaging Application Server service, or another service, manually. For this procedure, see MAS - Stopping/Restarting a Modular Messaging Service.