MAS Intro - Rebooting MASs for Routine Maintenance

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MAS Intro - Rebooting MASs for Routine Maintenance

Messaging Application Servers (MASs) must be rebooted as part of routine administration and ongoing maintenance.

Reboot Frequency

You must reboot your MASs at regular intervals. The exact period depends on your system. See your Maintenance Checklist for details.

Disabling Alarming Before a Reboot

Before you reboot an MAS, you should disable alarming on the Avaya MSS.

Once the MAS is back up and running, go to the Alarm Log to verify that the alarm has been resolved. This normally takes about 5 minutes. Then reactivate the alarming on the Avaya MSS.

For more information, see MAS Event, Error & Alarm Logs and the Avaya Modular Messaging MSS Administration Guide.

Note: If you reboot the Avaya MSS, you should first disable alarming on the MAS. For the setting to disable alarming, see VMSC - VMD - Serviceability - General Tab.

Rebooting Multiple MAS Systems

For a Modular Messaging system with multiple MASs, you must reboot the primary MAS first, then reboot each of the other MASs in any order. You must reboot one MAS at a time, waiting for each to come back before rebooting the next.

The reboot of each MAS should be an orderly shutdown and restart.

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