VMSC - MAS - Serviceability - Modem Configuration Tab

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VMSC - MAS - Serviceability - Modem Configuration Tab

In Modular Messaging, serviceability includes the ability of the Messaging Application Server (MAS) to generate logs and notifications related to system errors and alarms. Notifications can be sent out automatically to a designated support site, either Avaya Technical Support, your own Network Management Station (NMS), or a trusted business partner.

Use the Serviceability dialog box, Modem Configuration tab to configure how alarm notifications are sent out at MAS level using the Avaya Initialization and Administration System (INADS).

Note: Modular Messaging only uses these settings, if you have set the Alarm Origination value to Modem dialout in the voice mail domain-wide Serviceability dialog box, General tab. For more information, see VMSC - VMD - Serviceability - General Tab.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Click Message Application Servers.

Click on the MAS you want to configure.

Double-click Serviceability. The system displays the Serviceability dialog box for the selected MAS, with the General tab active.

Click the Modem Configuration tab.

Configuring the Screen Controls

COM port Select the COM port you want to use for sending and receiving alarm notifications.

Phone number Enter the telephone number of the INADS system to which you want to send alarm notifications.

The number can be any alphanumeric character and the following characters: W , * and #.

W Instructs the system to wait for a dial tone.

, Creates a pause.

* Signals trunk or feature access codes.

# Also signals trunk or feature access codes.

Modem setup Enter the modem initialization string required for the modem to make the alarm notification calls. If you do not know what this is, consult your modem documentation or contact your Avaya Technical Support representative.

VMSC - MAS - Serviceability - Modem Configuration Tab

Launching the Screen

Configuring the Screen Controls

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