Logging in to the MSS

You can log in to the Message Storage Server (MSS) using any administered login (such as sa or vm). See Setting up administration accounts on the MSS for information about the system logins. The steps you use to log in depend on whether you are logging in from:

• Modular Messaging console
• Web browser inside your intranet firewall
• Remote system via a PPP connection

Note: You might need to set up the MSS as a trusted site in the browser. For more information, see Adding the MSS as a trusted site.

Logging in to the MSS from the console

To log in to the MSS from the console:

1. Switch the monitor to show the MSS if necessary.
2. Turn on the monitor.
3. At the login prompt, log in to the MSS using the appropriate login and password.

   The system displays the Messaging Administration main menu. See Using the MSS web-based administration interface for information on navigating the administration interface.

Logging in to the MSS from a web browser inside the firewall

To log in to the MSS from a web browser inside the firewall:

1. Using a personal computer inside your intranet firewall, open a web browser, such as Internet Explorer or Netscape.
2. In the address field, enter one of the following:
   • http://server.domain

     where server is the name of your MSS and domain is your company's domain name. For example, http://mss1.avaya.com.

   • http://ipaddress

     where ipaddress is the IP address of your MSS.

3. Press Enter. 

The MSS security notice page displays if you have not installed the Avaya root certificate, to install Avaya root certificate, see Adding the MSS as a trusted site.

4. Click Continue.
5. Enter your login in the Username field and click Login.
6. Enter the password for your login in the Password field and click Login.

The system logs you in and displays the Messaging Administration main menu.

Adding the MSS as a trusted site

You must access the MSS from the MAS to do certain administration tasks. For example, for security purposes, you cannot Launch Subscriber Options on behalf of a subscriber unless you access the MSS through an Avaya MAS.

Increased security on the Avaya MAS requires you to set up the MSS as a trusted site if you access the MSS from the MAS. You must do this task the first time you try to access the MSS from an MAS.

To set up the MSS as a trusted site using Internet Explorer:

1. On the Avaya MAS, open Internet Explorer.
2. If the system displays a warning that the Internet Explorer Enhanced Security Configuration is enabled, click OK.
3. In the Internet Explorer main window, select Tools > Internet Options.
4. In the Internet Options window, click the Security tab.
5. Click Trusted Sites so the item is highlighted, and then click the Sites button.
6. In the Trusted sites window:
   1. Verify that the checkbox is clear to Require server verification (https:) for all sites in this zone.
   2. Under Add this Web site to the zone, type the full corporate computer name of the MSS and click Add. For example, type mss1.avaya.com.

   Tip: Do not enter http:// or https:// in front of the computer name, or the browser might not find the server automatically.

   3. Click OK to close the Trusted sites window.
7. Click OK to close the Internet Options window.
8. In the address field of the Internet Explorer main window, type the full corporate computer name of the MSS. For example, type mss1.avaya.com and press Enter.
9. Continue logging in to the MSS, as described in Logging in to the MSS from a web browser inside the firewall.

Note: If you try to access the MSS from a remote personal computer and see a warning message that content from the requested web page is blocked, use this procedure to set up the MSS as a trusted site.

1. In the window warning you about the blocked page, click Add.
2. In the Trusted sites window, verify that the Add this Web site to the zone field shows the correct address for the MSS.
3. Click Add, and then close this window.
4. Continue logging in as usual.

Note: After setting up the MSS as a trusted site the Internet Explorer will have certificate error use this procedure to install Avaya root certificate.

To install Avaya Root Certificate:

1. Click Avaya Root Certificate. The system displays the File Download- Security Warning dialog box.
2. Click Save to save the certificate file to an easily accessible path. For example, desktop.
3. Double-click the downloadca.cer icon. The system displays the Certificate Import Wizard.
4. Click Next.
5. Select Automatically select the certificate store based on the type of certificate option.
6. Click Next.
7. By default Certificate Store Selected is selected, click Finish. The system displays the Security Warning dialog box.
8. Click Yes.
9. Click OK to close the Certificate Import Wizard.
10. Close and restart Internet Explorer 7. The MSS security notice page will not be displayed.

Logging in to the MSS using a PPP connection

To access and log in to the MSS using a PPP connection from a remote personal computer:

1. Using your remote personal computer, verify that your networked machine is connected to your MSS through the PPP connection.
2. Open a web browser, such as Internet Explorer or Netscape.
3. In the web browser address field, enter http://ipaddress.

   where ipaddress is the local IP address that you set up during installation.

4. Press Enter. 

The MSS security notice page displays.

5. Click Continue.
6. Enter your login in the Username field and click Login.

   Note: Do not use the sappp login and password to log in to the system. The sappp login and password are only used to establish the PPP connection to the MSS from the remote personal computer.

7. Enter the password for your login in the Password field and click Login.

The system logs you in and displays the Messaging Administration main menu.

Important! After you have successfully logged in to the MSS through a PPP connection, do not make any changes to the Configure Modem/Terminal page or to the Configure PPP Users page. Changing the settings on these pages could terminate your PPP connection.

8. When you are finished administering the MSS, log off the MSS and shut down the PPP connection on the remote personal computer. For information about logging out the MSS, see Logging out of the MSS.