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HomeAdministration > Administering alarm notification > Resetting MSS alarm origination for modem dial out

Resetting MSS alarm origination for modem dial out

If system attempts to make an alarm call to an INADS destination (modem dial out) repeatedly fails, the system will stop attempting to report existing alarms, even if additional alarms subsequently occur. The test alarm origination function will also fail if the system is in this state.

Caution!
The problem that prevented the alarm calls from being successfully completed must be resolved. If it is not, then alarm origination will simply stop again after repeated call attempts fail.

To allow the system to begin making calls about alarms again:

  1. On the Configure Alarms page, select INACTIVE from the Alarm Origination drop-down list.
  2. Click Save.
  3. Select MODEM DIALOUT from the Alarm Origination drop-down list.
  4. Click Save.
  5. Alarm origination for modem dial out is restored.

 

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